About Shopbop

Established in 1999, Shopbop, at present is considered as one of the best online shopping retailers in HK. With the experience of women and men's clothing designs, Shopbop was later 2006 acquired by Amazon. Running independently, Shopbop however is offering the benefits of Amazon prime and trust among the shoppers. 

To redefine your look or a desire of adding a new & popular brand to your wardrobe, Shopbop is the well-suited place for you. You’ll be contented with the provided services, and affordable shopping of the famous brands only at Shopbop HK. 

With exclusive Shopbop discount offers, we are here to assist you to get more without compromising with a brand or their price tags. Shop season-wise or off-season they have several alternatives that will help you pick the finest out of the best. 

Payment Modes 

Securely check-out by making online payments at Shopbop HK. There are several payment methods to choose from and those are enlisted below and are accessible for all Hong Kongers. 

• MasterCard
• American Express
• VISA
• JCB
• AliPay
• Discover
• Diner’s Club 

Return Policy 

Not sure about the received order? No worries, as you get an option to return it at Shopbop HK. There’s a list of returns terms and conditions that needs to be followed to return your order successfully. 

• The products are expected to be returned in their original condition within 30 days of delivery. 
• It is necessary to not use, alter, damage, or wash the received product if you are intending to return it. 
• Shopbop receives the right to decline the return request if not returned as per the guidelines. 
• The products should be returned with all the tags intact including the original security tag, if not returned with a security tag, it can affect your shopping experience. 
• The final sale orders won’t be accepted for returns. 
• Also, for the footwear orders, make sure to return them in the original shoe box, if not returned in the right condition, the shoe box charge will be deducted from the refund amount. 

Newsletter Subscription 

You won’t miss out on any discounting benefits or to be precise flash sale offers during big sale events of 11.11, the Chinese New Year Sale, and more at Shopbop, only if you subscribe to their newsletter. The newsletter benefits will allow you with regular updates about the new add-ons, exclusive sale offers notified directly at the registered email address. 

All you have to do is register using your active email address rest enjoy the platter served with the latest Shopbop code and vouchers. 

Customer Services 

Need some assistance or have some queries when shopping online at Shopbop HK? Well, the customer service team of Shopbop will help you get through any issues or confusion while shopping online. To connect with the customer service executives of Shopbop, choose any medium from the below-listed options. 

• You can call at 1-608-270-3930 at any time as the customer service team is available 24/7. 
• Live Chat, Is only available in the English Language. 
• You can email me at service@shopbop.com. 
• Send your feedback at feedback@shopbop.com. 
• Frequently Asked Queries

Shopbop Rewards 

You can earn rewards through the Yours Truly Shopbop Reward program. There are multiple levels of reward benefits and those are listed below in points. 

• The first level is Bronze, you don’t need to do anything to be a part of it. 
• If you have an order value is in between $300 to $1000, you’ll be upgraded to Silver Level and the value-added benefits include an extra 10% off on your birthday. 
• You’ll be upgraded to Gold level if your order history is somewhere around $1000 to $2000. The Gold level benefits are Insider offers, Surprise Rewards, an additional 15% birthday discount. 
• Platinum Level is for the shoppers with a purchase history of over $5000. The purchasers will receive an extra 20% discount as a birthday reward, level up gifts, insider benefits, and more. 

Shopbop Gift Certificates 

Looking for a perfect gift for your loved ones? No worries as Shopbop HK’s gift certificates can be what you are looking for. The benefit of the Shopbop gift certificate is, the recipient gets to pay for anything with the same value through the gifted certificate. 

The cost of Shopbop gift certificates lies in between $25 to $2500 and get it shipped the very next day that too for FREE via UPS Next Day Air. The recipient can enter the gift certificate number when redeeming it or will find the gift certificate option with the available balance when checking out. 

FREE Delivery 

At Shopbop HK, you can avail of the free delivery offer on your orders, wanna know how? Get free from the additional payments in the form of delivery expenses by finding the multiple delivery options listed below in points. 

• Keep your cart values at least $100 and get FREE Express Shipping delivery within 2 to 4 business days. Besides, you will be required to pay the tax and duties to the courier person. 
• To get FREE postal delivery, keep the order value $100 or above, or else you’ll be liable to pay delivery charges costing between $15 to $50. It will take 7 to 20 business days to reach the address. 
• You also get an option of FREE Express Shipping with Prepaid Duties & Taxes. 

FAQ

How to use Shopbop promo Code?

• Search Shopbop in the search column of our website and select Shopbop from the pop-up list. 
• Go through the Shopbop promo code HK and discount offers listed on the landing page. 
• Select the Shopbop promo code that suits you the best with your desired purchase. 
• You will be redirected to the website of Shopbop Hong Kong. 
• Proceed by adding the eligible products to the cart and when done continue towards the check-out.
• Apply the copied Shopbop promotion code. 
• Savour the ultimate savings. 

Can I get my orders delivered for FREE at Shopbop?

Yes, Shopbop offers free express shipping to shoppers with the cart value of $100 and above. And for the orders costing $99.99 and below, you will be liable for delivery charges costing between $15 & $50. 

When will I receive my refund at Shopbop HK?

Once you have successfully returned your order, the refund will be processed within 5 working days. The reimbursements will be made using the original payment channel and the timeline completely depend on the type of payment channel chosen by you when placing the online order. 

What are the available payment channels at Shopbop HK?

You can make online payments at Shopbop HK by using any of the following payment channels Visa, Master Card, American Express, Discover, JCB, Diners Club, UnionPay, and Alipay. 

How can I contact the customer service team of Shopbop Hong Kong?

You can contact the customer service team of Shopbop HK by calling at 1-608-270-3930, the executives are available 24/7. There are more ways, to contact the customer service team including email and live chat options.