Help & FAQs

Whether you're new to voucher codes or looking to get the best deal, you'll find everything you need to know right here.

A voucher code (also known as a promo code, discount code, or coupon code) is a combination of letters, numbers, or words that gives you a discount or special offer when shopping online. Just enter the code at checkout to unlock the deal – it’s that simple!

How Do I Use a Voucher Code?

  • Using a voucher code takes only a few steps:

  • Choose a voucher code from our site that suits your shopping needs.

  • Click “Get Code” – this will reveal the code and redirect you to the retailer’s website.

  • Shop as usual and add items to your basket.

  • Paste the code into the promo/voucher box at checkout.

  • Apply the code and enjoy your savings!

Tip: Always double-check that your code is valid and meets any minimum spend or item restrictions.

Where Can I Find a Voucher Code?

You can find voucher codes right here on our website. We list:

  • Exclusive online offers

  • Limited-time promo codes

  • Seasonal sales and deals

  • Free shipping codes

  • First-time buyer offers

  • Use the search bar to find codes by brand, category, or type of offer.

What’s the Best Way to Search for Voucher Codes?

We’ve made it easy to find the best voucher codes. Here are three simple ways to search for offers:

  1. Use the Search Feature

    Type the name of the store or brand into the search bar and click “Search.” You’ll see a list of relevant deals instantly. Looking for something specific? Try keywords like “hotels”, “fashion”, or “electronics” to explore matching offers across categories.

  2. Browse the A–Z Page

    Head to our A–Z / All Shops page to find your favourite retailer. This section is accessible from both the top menu and the footer for quick navigation.

  3. Explore by Category

    Want to shop by type? Visit our All Categories page from the main menu. Choose a category like Baby & Child, Health & Beauty, or Travel to see curated voucher codes and ongoing deals.

Why Isn’t My Voucher Code Working?

There are a few reasons why a code might not work:

  • The code has expired

  • It’s only valid for selected products or categories

  • There’s a minimum order requirement

  • It’s for new customers only

  • The code has already been used

  • Always read the terms and conditions on each offer before use.

Do I Have to Pay to Use Voucher Codes?

No, voucher codes are completely free to use. You don’t need to sign up or pay anything to browse or use the deals listed on our website.

Can I Use More Than One Code?

Most retailers allow only one code per order. If you have more than one, choose the code that gives the best value—whether that’s a bigger discount, free delivery, or a gift with purchase.

Do You Test Your Voucher Codes?

We do our best to ensure all codes are current and working. However, as offers change frequently, some may expire or be removed by retailers without notice.

Still Need Help?

If you have more questions or need help with a specific voucher code, feel free to contact us at https://www.vouchercodes.hk/contact-us .