About Klook 

KLOOK is the reason that made travelling easy. When you plan to travel to any of your favourite destinations, then choose Klook as your one-stop search agency that has some stunning location adventures, tours and activities to do. So, after you've booked your flight and hotels, what's next? There are unlimited alternatives of things to do, several destinations waiting for you to discover. Everything has got easy with Klook that travelling to your favourite location is no more a hectic task.

The Company’s main goal is to let you find the best places with amazing options of places with an insight to offer the best costs at selective bargains. At KLOOK, you can easily fetch in your travel details, your city of travelling, or can directly select the places featured in the browser. This option is the easiest way to book your tickets to the city of your own choice and see the world differently.

Travel the world Freely

When you plan to travel to your dream place you have been eyeing, where do you start? Your reason to travel to those places may be different for different individuals. With hundreds of places options, monumental landmarks, historical venues, local friendly people, culture, festivals, food, and lots more - these things might be the reason why you want to travel to your preferred destination. Now, the next thing you have to look for is the best activities in all the wonderful cities across the globe.

Customer Services

Connect with the customer service team of Klook Hong Kong and resolve any issues or queries you have. There are different mediums through which you can connect with the customer service team and those are enlisted below. 

• You can call Klook hotline number 626-3888. 
• Email your issues at the following email address support@klook.com.
• Chat online by clicking on the icon available at the bottom of the website. 

Payment Channels 

Effortless savings and travel booking at Klook Hong Kong can be done easily and securely. There are a number of payment modes available for you, spot them listed underneath. 

• MasterCard
• VISA
• Maestro
• Union Pay
• American Express
• JCB
• PayPal
• Google Pay
• Apple Pay
• After Pay
• AliPay HK

Refund Policy 

If you have cancelled your booking by following the terms and conditions, you will be applicable for the eligible refund. The refunds are processed using the original payment channels and the timeline depends on the type of channel. The PayPal payments are refunded instantly, whereas the credit card payment can take 5 to 7 working days and can extend the timeline to 30 days. 

For the instance, you have not received your refund, you can contact the customer service team or chat and you’ll be provided with a solution. 

Get Discounts up to 60% OFF 

Relish the discounts up to 60% off on your bookings at Klook Hong Kong, just by signing the newsletter services. The newsletter services will help you with the utter savings through the discount benefits being delivered directly to your registered email address.  

All you have to do is use the active and relevant email address and you will be automatically notified of the latest discount deals and offers. With the newsletter subscription ready to get spammed with some exceptional Klook travel deals and offers. 

Cancellation Policy 

The cancellation policy of Klook is mentioned on the same page of the booking. Do prioritize the refundable bookings for a staycation, to avoid any future inconveniences. The cancellations are easy at Klook HK and come with a few norms that need to be followed for a successful refund. 

The refunds for the successful cancellations are processed using the original payment channels. Do follow the terms and conditions attached to the different types of bookings at Klook including the activities such as Disneyland, Ocean Park, Buffet, staycation, and more. 

Pet-friendly Accommodations 

To all the pet parents and their cute siblings, don’t let anything let you leave your heart at home or pet home. Take your fur buddies to the petcation with Klook HK, and also to the activities that involve the pets. Traverse through the Pet-friendly staycation section and you will encounter some special discount offers especially for the pet parents. 

FAQS

How to use Klook Promo Code?

• Search Klook in the search column of our website and select the same from the pop-up suggestion. 
• Go through the Klook promo code and discount code enlisted on the landing page. 
• Select any Klook coupon and you will be redirected to their website. 
• Proceed with the eligible and desired booking. 
• When done proceed towards the payment options. 
• Apply the copied Klook coupon. 
• Enjoy the savings on your travel bookings. 

Can I cancel my booking at Klook HK?

Yes, you can cancel your bookings at Klook HK and receive a refund based on the cancellation norms. If you have met the terms and conditions, the applicable refund will be made to the original payment. 

When will I receive my refund at Klook?

The refunds are processed using the original payment channels. The timeline depends on the type of channel used, PayPal refunds instantly whereas credit card payments can take 5 to 7 days and can at least take 30 days. 

Does Klook credit expire?

Yes, any credit earned within one year will end on the last day of the year. Klook credits do expire, but you can use them for extra benefits before the year-end. 

How can I get access to the customer support of Klook HK?

You can chat with the customer service team via chat available under My account as well as bottom of the website.